Protection of Personal Information (POPI) Disclaimer

We being The Benefit Counsellor (Pty) Ltd (“Company”) who owns the digital platform called Benefit Counsellor (“BC”), wish to advise and confirm that by accessing or using BC, you acknowledge that you have read this POPI disclaimer wherein you understand and agree that all information provided, whether personal or otherwise, may be used and processed by the owner of BC and such use may include placing such information in the public domain.

Further, by continuing to access BC you specifically agree that the Company will use such information provided by you, irrespective of the nature of such information. However, the Company will use its best endeavours and take all reasonable precautions to protect your personal information and will further ensure that any information provided is used only for the purposes intended. For the purpose of this disclaimer “personal information” shall be defined as detailed in the Promotion of Access to Information Act No. 2 of 2000 of South Africa (“PAIA”) and the Protection of Personal Information Act No. 4 of 2013 of South Africa (“POPIA”).

According to these statutes “personal information” refers to information that identifies or relates specifically to you, for example, your name, age, gender, identity number and your email address. The Company collects, stores and uses your information via the BC digital platform primarily for the following purposes:

  • To communicate requested information to the user;
  • To provide services to the user as requested by the user;
  • To authenticate the user;
  • To provide the user with access to specific information relating specifically to the user and restricted only to the user; and
  • To compile non-personal statistical information such as browsing habits or click patterns.

The PAIA and POPIA statutes are available online at

Please note that by submitting information on the BC digital platform, you consent to the collection, collation, processing, and storing of such information and the use and disclosure of such information in accordance with POPIA and the Company’s approved Privacy Policy.

Furthermore, any information supplied to the Company on the BC digital platform will be treated as confidential and the Company will not disclose information unless legally permitted to do so. No information will be transferred to a third party without your explicit consent unless legally obliged thereto. You should also be aware that whenever you use the BC digital platform, complete an application form, contact us electronically or use one of the services or facilities offered by us, we will collect your personal information. The information we maintain concerning our users is stored in databases that have built-in safeguards to ensure its privacy and confidentiality.

If you do not agree to be bound by these terms, please exit now and do not access or use the BC digital platform.